How do I cancel my order?
To cancel your order, just email us as soon as you can at firstname.lastname@example.org or use our online contact form. Don’t forget to add a clear message title such as “Cancel order…” and your reference order so we can look after that ASAP. Orders may be cancelled prior to dispatch.
However, after dispatch, we cannot intervene sadly. In this case, you may refuse the order on delivery. If you refuse the delivery, you will be responsible for any and all freight charges. Please email us about delivery refusal so we can help.