Unfortunately, as soon as your payment is processed, your order can no longer be changed. Feel free to contact us at firstname.lastname@example.org or use the contact form with a clear title and your reference order in your message subject line. We will try our best to find a solution.
Ordering over the phone is not possible as we are a fully online digital shop.
To buy you will need to create an account following our easy steps.
If you need help just call +44 20 3445 5897
Registered business partners have access to our wholesale catalogue. Join our growing business network and buy wholesale by sending your VAT number, company identification number and address or website to email@example.com.
In the meantime, you can create your account at www.poppers-store.eu and we will activate the account as soon as we receive your information.
As an individual, you will need to order through www.poppers-aromas.eu.
To cancel your order, just email us as soon as you can at firstname.lastname@example.org or use our online contact form. Don’t forget to add a clear message title such as “Cancel order…” and your reference order so we can look after that ASAP. Orders may be cancelled prior to dispatch.
However, after dispatch, we cannot intervene sadly. In this case, you may refuse the order on delivery. If you refuse the delivery, you will be responsible for any and all freight charges. Please email us about delivery refusal so we can help.
We typically advise you to order 5 to 6 bottles at a time, to ease your delivery process.
If you experience any faulty or missing products please get in touch e-mail with our Customer Service email@example.com within 48 hours of parcel delivery. To help us help you, we invite you to provide your order and your product references, take pictures of your parcel or the damages on your bottles. This will ensure a speedy resolution of your query.
After ordering, you will receive a confirmation email. If you do not receive it, check your junk mail, you might find it there.